ITIL Training


ITIL Training by Certified Practitioners

For further information or to speak to someone regarding our courses email us now here:

ARC have been running ITIL Training Courses across the UK for over 9 months now. Whether you have already started the process, have it on your to-do-list, are going to look in the forthcoming months or just want a sanity check, then register to attend one of our extensive ITIL training courses from Leeds to Exeter, London to Cardiff, there is a centre near you or online or on-site!.

Our courses are run by ITIL Certified Practitioners, are extensive in content, provide you with a certificate of attendance and all the templates, information and assistance you need to be confident in taking the next steps. You can also take the exam to become an expert yourself.

Please see below an overview of course content and a list of our upcoming training course dates. Only £449 plus VAT for our on site training or £249 plus VAT for our distance learning courses or email for further information.

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that you have gained knowledge of the ITIL terminology, structure and basic concepts and have comprehended the core principles of ITIL practices for Service Management.

After completing the ITIL foundation course and exam, you will have gained knowledge and understanding in the following areas:

  • Service Management as a practice
  • The ITIL Service Lifecycle
  • Generic concepts and definitions
  • Key principles and models
  • Selected processes
  • Selected functions
  • Selected roles
  • Technology and architecture
  • Competence and training